Greenrise inspection platform privacy notice

Effective November 15, 2026. Greenrise uses account, project, inspection, location, signature, photo, report, audit, and limited technical diagnostic information to operate, secure, support, and document its inspection services. Access is limited by assigned role and project scope. Greenrise does not sell inspection information.

Original photos and every finalized PDF version are retained for at least three years from the later of report finalization or project closure. Legal holds and longer applicable requirements override that period, and inspection evidence is not deleted automatically. Other active project and account records may be retained while active and for up to three years afterward. Privacy-bounded sync-health records are retained for 90 days, and support records for one year.

Greenrise uses Greenrise-controlled service providers to host and deliver the platform. Authorized administrators may create an encrypted evidence archive; its organization-held master key is kept separately from the package. Access, correction, export, and deletion requests are verified before action. Greenrise reviews a verified account-deletion request within 30 days while preserving inspection evidence, immutable audits, legal holds, and other records that Greenrise must retain.

For privacy questions or a verified request, contact peter.diaz@greenrise.com.